How to be an Even Better Manager : Improve Performance, Profits, and Productivity

Michael Armstrong
How to be an Even Better Manager : Improve Performance, Profits, and Productivity
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How to be an Even Better Manager : Improve Performance, Profits, and Productivity
ISBN: 9780889088740
Publication Date: 17 December 1989

Good managers are not born, they're made. This practical, down-to-earth guide to management skills provides the basic information you need to become the best. Each succinct chapter covers one vital aspect of effective management, using case histories and examples to graphically illustrate the day-to-day applications described in the book. Includes: -- Achieving results and appraising people-- Budgeting and cost cutting-- Change management and counselling others-- Communicating effectively and managing conflict-- Crisis management behavior-- Efficiency and effectiveness-- Excellence and how to achieve it-- Leadership and creative thinking-- Presentations and effective speaking-- Problem solving and decision making