- Catch member since September 2018
- Seller rating
- Approved online Catch seller since September 2018
At AB Tools we try to give value for money and have a strong policy to put the customer 1st we do not have problems only solutions and good old fashioned service if you are not happy with any part of your buying experience then please contact us via Catch.
100% Satisfaction Guaranteed Or Your Money Back
If you change your mind or an item is not as you expected you can return it to us for a full refund original INCLUDING POSTAGE, but you are responsible for the return costs. Just let us know via Catch message within 14 days of receipt.
If you have a faulty item or the item is not as described then let us know as soon as you can via Catch message. All items are guaranteed for 1 year and we will offer a refund or replacement whichever you prefer. If an item must be returned we will either arrange for it to be collected or ask you to post it back to us via royal mail. If we ask you to post it back to us we will send a refund for the postage charge.
For all returns please put your details (Name, address, telephone number) in the parcel so we can identify the parcel and contact us via Catch messaging system to obtain the Return address.