- Catch member since February 2021
- Approved online Catch seller since February 2021
Acatana is an eCommerce retailer based in Sydney, and we are a proudly Australian-owned and operated business.
We strive to deliver a wide range of unique and high-quality products, sourced directly from top manufacturers so we can sell them to you at great prices.
Thank you for shopping with ACATANA.
Please contact us via Catch message if:
Your product was damaged during transit
You are not satisfied with any product that you have purchased
You wish to make a warranty claim for any product you have purchased
We accept change of Mind Returns 14 days after you received your item.
Buyer Returns Product at their own cost.
The product must be in a New, Unused condition, with no damaged or missing parts.
DOA Item must be notified to us within 14 days of receiving. We will issue a return label to ship the item back.
Refunds will only be given for items received in a timely manner and packed in the same packaging they were originally sent. Items that have been fitted or damaged in any way will not receive a refund, item must be in a resalable state.
Our items come with a warranty
Please check the product listing for warranty information.
We will test items returned under its warranty terms.
If the item found to be in working order, the buyer will be responsible for the return postage.