- Catch member since October 2020
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Seller Score78.4%
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Seller rating
Seller Score78.4%
- Approved online Catch seller since October 2020
ARC Computers (ABN: 92 090 415 160) is an Australian that has been delivering quality parts at low prices to many customers since 1990. ARC is one of the most popular retailers for the price conscious IT market. Through our stores, we try to provide a fast and simple purchasing method to our customers.
ARC Computers are an IT company with a long service history in Australia. This means we have been servicing Sydney and all around Australia without changing our name or identity since 1990. While we strive to deliver quality goods to our community, ARC maintains the highest possible service level to customers on top of lowest prices everyday.
In the past 29 years, we always try to bring our customers the latest technologies and quality products. ARC needs and values the support from you - our customers of the past, present and future. However, your constructive feedback is always helpful for possible future improvement of the company.
Our customers include local families, Governments, Schools and SMEs, as well as professional consultants. There is no deal that is too small or too big for us to provide our expertise.
As we begin our next step into online retail, we look forward to serving our customers in Australia.
Returns Policy:
We offer free returns if the product is faulty, or product is not as described.
If you believe the product is faulty or DOA, please follow the steps
1. Take a picture of the faulty product with the packaging and the area of fault
2. If the fault cannot be fully diagnosed from the images, return the item to us for us to test
3. The buyer will be responsible for the shipping fee. (Reimbursed if it is indeed faulty)
4. If we conclude the product is faulty, we will ship out a replacement
For change of mind, buyers can return items within 14 days of receiving the item and the buyers need to pay for postage. Original Postage for the item will not be refunded (even if the item says "Free Shipping"). This applies for all products with the exception mentioned below.
Exception to Return Policy:
Antivirus Software Keys are non-refundable, unless the seal is still intact.