- Catch member since May 2020
- Seller rating
- Approved online Catch seller since May 2020
THE STORY OF SOUTH-PACIFIC ARMY SURPLUS
Army and Outdoors - also known as Kiwi Disposals - has been around for a while now, more than 30 years' actually. From a small warehouse taking wholesale orders to now operating two retail stores (Auckland and Christchurch) and a busy website serving New Zealand and the world.
In 2015 we changed our name to Army and outdoors from Kiwi Disposals. We thought this better described our range of products and services. In 2011 we lost our iconic Colombo Street store in Christchurch to an earthquake, which was a bit of a bugger. Our flagship Auckland store servicing New Zealand's largest city and our pioneering online shop kept the business on track.
Our customers come from all walks of life. Hunters looking for the perfect camouflage to film makers sourcing props for the latest sci-fi flick. This is not your standard outdoors store. People we speak to have an expectation of finding hard-wearing, quality gear at a reasonable price. Our ever growing range of stock keeps people returning in-store and online.
There can be any number of reasons you may need to return or exchange a product. For this reason we have a 30 DAY RETURNS policy - BUY WITH CONFIDENCE. You will have 30 days to decide whether you keep or return your product. Returned products have to be in resell-able condition - you can try products on, but don't use them outdoors!
Note:- If you have ordered wrong item, size or color and you want to return or exchange then you have to pay for shipping to exchange or return. If it's our fault in sending you the wrong item, We will pay for postage.
HERE ARE SOME INSTRUCTIONS FOR RETURNS AND REFUNDS:
Pack the items carefully in a delivery-proof bag/box (original delivery packaging works best, usually). Along with your invoice, please include a note with the following information
reason for returning the items, and what you want us to do with your return - replacement/refund/etc.
Refunds will be credited to your paypal.
We process the returns as soon as they have been received back to us. If there are any delays with your returns, the most likely reason is that the returned item has not been delivered back to Army and Outdoors yet. Usually, it takes 3-14 days for the returned parcel to reach Army and Outdoors.