- Catch member since July 2018
- Seller rating
- Approved online Catch seller since July 2018
ASAKUKI originated from Japan, we focus on designed and creative household items for a better life. The word "ASAKUKI" comes from the Japanese pronunciation (朝 の気 - あ さ の く う き "air in the morning") whose products relate to healthy family life.
Utilizing our experience and success in the industry, ASAKUKI has created a customized and unique project management team, designed to fulfil our customers' requirements with the highest quality household items based on innovation, excellence, and comfort, using the latest technology.
Please contact us first before starting a return/case or leave a natural/negative feedback. We appreciate your cooperation and we promise to solve your issue fast and perfectly.
During 1-6 months after your purchase, we provide full warranty includes: Free resend a new item or free repair, full refund or partial refund. Return postage and reshipment postage fee are paid by us, too.
Above 6 months after your purchase, we could free repair or issue the partial refund, if a buyer needs a new item, he/she could pay the item original cost to have one. Note: buyers need to pay the postage fee back and forth for the item above 6 months.
Buyer may need to return broken items which cost above $50 to exchange for a new item.
The above warranty only applies to the inferior product, not including damage caused by buyer's inappropriate use. Under which circumstance, buyer need to pay for 70% of the original price for a new item.