- Catch member since May 2022
- Approved online Catch seller since May 2022
We are an Australian family-owned and operated packaging supplier for both industrial and personal customers. Proudly being a supplier and importer of a large number of Aussie and international packing brands, we can always guarantee you the most competitive price and find a way to reduce your expense no matter what you need.
We supply a wide range of packaging products, including bubble wraps, stretch films, foam products, egg cartons, and sticky packing tapes all across Australia. Products are imported from various countries.
CHANGE OF MIND RETURNS
1. [Ausmese] will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by [Ausmese], you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by [Ausmese] within 30 days.