- Catch member since May 2022
- Approved online Catch seller since May 2022
WHO WE ARE?
Ausmese Packaging is a proudly Australian, family-owned and operated packaging supplier catering to both industrial and personal customers nationwide. Specialising in a diverse range of products including industrial packaging, food packaging, cleaning products and chemicals, we import and distribute quality items from leading Australian and international brands. Located in Dandenong, we ensure nationwide accessibility through efficient delivery services and offer convenient pickup options across the Melbourne Metropolitan area.
At Ausmese Packaging, our ethos centres around family values and community spirit. From our humble beginnings, we have prioritised exceptional customer service, curating a selection of products that reflect our dedication to quality and customer satisfaction. Our reputation is built on integrity, transparency, and a relentless pursuit of excellence in every interaction.
With over 4,600 positive customer reviews across various platforms, including Google, Etsy, Amazon, and eBay, as well as prominent social media channels, our track record speaks for itself. Whether you're ordering locally or interstate, trust Ausmese Packaging to deliver a superior shopping experience from start to finish.
You can be confident that Ausmese Packaging is the real thing.
CHANGE OF MIND RETURNS
1. [Ausmese] will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by [Ausmese], you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by [Ausmese] within 30 days.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.