Australia Tech Gears Profile

  • Catch member since March 2018
  • Seller rating
    Bronze Seller
  • Approved online Catch seller since March 2018

Australia Tech Gears is an Australia innovative company providing a wide range of computer parts, tech accessories and services to all ranges of clients.

We are a professional online retailer, with a constantly growing team of dedicated online customer service representatives and cooperating with reliable courier companies, focusing full-time on providing high quality customer service to online customers. With us, online customers are always first priority. where and how you need it.

Shipping Policy:

Please note: We generally do not ship to PO BOX or Parcel locker. Please concact us for specail arrangement before you place an order for these addresses.

All items will be shipped to buyer's address. If you are in a Suburb/Town, please put the Suburb/Town name on the City line directly

Please double-check your shipping address when you make the payment. Buyer is responsible for any extra postage cost caused by incorrect shipping address.

All items will be shipped within 24 working hours upon receipt of payment.

In most cases, delivery takes around 1-7 business days, it's highly depended on the efficiency of the shipping carrier. Estimated delivery date is calculated by carrier's system, delivery times may vary, especially during peak periods.

Return Policy:

All listed items come with its warranty description. Buyers please note the different of the warranty term:

Please email us if the item is DOA (dead on arrival) within 7 days from the date of dispatch. We will replace the item if the returned item has been found faulty after the checking by our technician. However, you will be charged inspection fee $15.00 if the returned item is found to be working and the item will be delivered back to you at your expense.

Replacement warranty: All Faulty item can be replaced with full functional unit after checking process (take up to 20 business day) within warranty period. Please be aware we only cover the postage between manufacturer and us. And buyer is liable for two-way postage of returning and sending warranty product. If there is any physical damage then warranty will void.

Return must be agreed by both parties prior to the actual return.

Claims for return must be made in writing within the first 7 days of receipt of item

Freight fees are non-refundable.

The item must be returned in the original packaging and in original condition in order to qualify for exchange.

We accept change-of-mind returns if the item is still in its original unopened condition with no missing or damaged parts and the item is returned within 14 days of receipt.(Note: the customer is liable for return shipping cost) Change-of-mind also includes made a wrong selection, doesn't like the product or have simply found the goods cheaper elsewhere. If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we don’t accept this returns.