- Catch member since June 2019
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Seller Score90.4%
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Seller rating
Seller Score90.4%
- Approved online Catch seller since June 2019
Since 1993 we have been one of Australia's largest suppliers of refurbished Desktop Computers, Notebooks, Printers, New Parts & Accessories. We are famous for our service and recognised nationally as one of Australia’s largest and most respected suppliers of Ex-Government IT equipment and excess or surplus manufacturers stock. We stock the worlds leading brands which include DELL, IBM, TOSHIBA, ACER, HP and APPLE. With over 20 years experience, we are an authorised dealer (License #11912) within the second-hand market. We have developed an enviable reputation for quality products, first-class service and a 'no fuss' approach to assisting customers.
Australian Computer Traders will provide a 14-day money-back guarantee*. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging.
Dead on Arrival (DOA) or Faulty Item Cases
Australian Computer will provide a 90-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Australian Computer Traders via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.