- Catch member since March 2018
- Seller rating
- Approved online Catch seller since March 2018
Australian Natural Medicines is an E-commerce retailer of high quality natural medicines. All products are stored and shipped from our own warehouse in Victoria. Australian Natural Medicines is committed to providing each customer with the highest standard of customer service.
A credit will be issued on all justifiable returns. The office should be notified of returns promptly. This is usually within 24 hours of delivery. Returns should be made within 14 days. Product can be returned to Australian Natural Medicines with courier or post.
All returns need to be packed appropriately to ensure they arrive in a saleable condition.
We will accept credits for:
Product damaged in transit
Product that is not fit for purpose or use
Stock sent with insufficient dating (less than 6 months)
Proof of purchase may be requested
We do not accept credits for:
Stock damaged during return due to inadequate packaging.
Refunds will be credited to your credit card used for the initial purchase. Please contact us via your Catch account for approval of return.