B Free Intimate Apparel Profile
- Catch member since September 2017
- Seller rating
- Approved online Catch seller since September 2017
B Free Intimate Apparel is an Australian brand, providing top quality seamless and wire-free lingerie for women.
Established in 2009 by Yael Carmeli, our head office is based in Hawthorn East in the state of Victoria, Australia.
Our unique lingerie pieces are developed based on customer feedback and reviews of women of all ages. We conduct wear trials regularly to be constantly improving and innovating our products. We have developed a classic and elegant style, never compromising on long-lasting quality and exceptional comfort. We offer premium versions of the basic intimates that every woman owns.
B Free is happy to issue refund or exchange if you are unsatisfied with your purchase. Refunds and exchanges will only be accepted if the item is unworn and unused, in its original condition with tags attached and with proof of purchase. For all returns, customers will need to cover the return shipping cost to: 3 Russell St, Hawthorn East, VIC 3123. Please include in the return parcel a print out of your order confirmation and a note explaining the reason why you are returning. Exchanges Once we receive your return we will contact you to complete the exchange. Please note that there may be a fee of $10 shipping or a charge of the difference in the value of the items being return/exchanged for. Refunds If you decide you would like a refund, for all orders that received free shipping, please note that the refund amount will the the price of the goods minus a $10 restocking fee. All refunds are processed through the original payment method and can take up to 7 days to appear on your statement. Please note that stick-on bras and nipple covers can not be returned unless they are found to be faulty.