- Catch member since June 2021
- Seller rating
- Approved online Catch seller since June 2021
We sell electronic products, such as microphones, stereos, high quality and low price
Shenzhen Lanque Shangpin Trading Co., Ltd. will provide a 14-day money-back guarantee*. If you are not satisfied or changed your mind about your purchase, you may request to return the item(s) within 14 days from the order being received at your expense. The item must be returned with all the original accessories and packaging.
*For any Apple products, activated units will not be eligible for returns for a replacement or a refund under our 14 Days Return Policy.
Dead on Arrival (DOA) or Faulty Item Cases
Shenzhen Lanque Shangpin Trading Co., Ltd. will provide a 14-day return policy from the day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA, or money back cases, the customer will be required to contact [Sell name] via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once the item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.