- Catch member since May 2019
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Seller Score84.3%
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Seller rating
Seller Score84.3%
- Approved online Catch seller since May 2019
BecexTech is a well-established e-tailer since 2006 and specialize in electronic goods. We are Australian-Operated global company with offices and logistic center located in various different regions. By doing so, we are able to source every possible price, cut all the middle-man and obtain much cheaper price for our local customers without compromising the local support/warranty that has been our standard service. Backed up by 10+ years of experience in the industry, BecexTech strive to provide the highest level of service and consistently strive to exceed our customers expectations whilst maintaining our low prices without compromising the quality of our products and services.
BecexTech offers 7 days DOA (Dead On Arrival) replacement guarantee or 15 days DOA replacement guarantee for selected items. You must notify us as soon as the product stopped working. Any DOA products will be replaced immediately as soon as it has been assessed. All accessories, items returned must be in original condition or product will be repaired instead.
Note: For goods sold by Becextech, some orders may not require a signature and will be left in a safe place at your delivery address due to COVID-19 outbreak safety practices.
CHANGE OF MIND RETURNS
1. BecexTech] will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Becextech, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Becextech within 30 days.