- Catch member since November 2020
- Approved online Catch seller since November 2020
As one of Australia’s leading heating and cooling brands, Bonaire has been providing homes with state of the art, efficient air conditioning systems for over 60 years.
We place enormous importance on continually improving design, engineering and manufacturing processes using premium quality materials.
Bonaire will allow a return for refund, store credit or exchange product where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
To return your item for change or mind, you must follow our returns process, or the returns process of Bonaire.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us or the seller, you will not be eligible for a credit or exchange. We recommend you insure high value items that you return for change of mind.
You may be provided with a product exchange, refund or store credit (at our discretion or at the discretion of the Seller) only when the returned product is received, and it complies with the requirements
To return this item, please submit a change of mind return request to our Customer Care Team. Please note that free online return bookings are not available for large items and returning large items will be return at the cost to the customer.