- Catch member since April 2020
- Seller rating
- Approved online Catch seller since April 2020
Brand Collective owns, designs and operates a number of footwear and clothing brands in the Australian market.
Brand Collective is confident that you will be happy with your purchase. If for any reason this is not the case, we offer returns within 28 days of the order date. The customer is responsible for all associated costs of returning the items to us. Brand Collective will not take responsibility for returned items not received if registered post is not used.
We have 4 conditions of return for change of mind, item(s) must be returned:
- Within 28 days of the order date
- Item must be unworn with the original tags still attached - we are unable to accept shoes with dirty marks or damaged soles
- Items must be returned in the original shoe box which must be in the original condition
- Postage and any shipping costs paid at the time of your order are non-refundable
All returned items will be inspected before a refund is issued. Please kindly note that Brand Collective does not offer exchanges for change of mind.
Brand Collective reserves the right to refuse the return if these conditions are not adhered to.