- Catch member since November 2017
- Approved online Catch seller since November 2017
Our Principals are pioneers in the fitness industry
- importing, manufacturing and distributing quality products throughout Australia for nearly 30 years. It's our commitment to excellence that is reflected in every facet of our business
CardioTech Refund Policy
Nothing in this Refund Policy, restricts or modifies any condition, warranty, right or liability implied by law, including by the Australian Consumer Law.
CardioTech is not required to provide a refund or replacement if you change your mind. You are responsible for ensuring that you are able to use a CardioTech fitness product before you purchase such product. To the extent permitted by law, we will not be required to provide a refund or a replacement if you are unable to use the product due to a medical condition.
But, you may seek a refund or exchange if an item has a major problem. A major problem is when the item:
has a problem that would have stopped you from buying the item if you had known about it, which problem cannot be easily fixed;
is unsafe;
is significantly different from the sample or description; or
doesn’t do what CardioTech said it would, or what you asked for and cannot be easily fixed
Alternatively, you may choose to keep the item in which case we may compensate you for any drop in value in the item.
If the problem is not major, we may repair the item within a reasonable time.
Please keep your proof of purchase of any items from CardioTech, such as a receipt.
To the extent permitted by law, once your purchase has been processed by CardioTech and your machine is it transit, you are ineligible to return and request a refund on your machine.
CardioTech offers a comprehensive Warranty as well as back-up support should you incur issues with your machine.