CottonMore Profile

  • Catch member since April 2018
  • Seller rating
    Bronze Seller
    94.3%
  • Approved online Catch seller since April 2018

Cottonmore is a fast growing Australian supplier of textile goods for luxury living based in Melbourne since 2013. We are specialising in bed linen, quilt covers, cushions, pillows, soft furnishings and more.


Shipping

Orders will be dispatched within 24 hours after receiving verified payment. All products will be sent via Australia Post.

Standard Post: 2-5 business days

Express Post: 1-3 buiness days

PS: We apologise but local pickup is currently not available for retail orders.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Exchanges (if applicable)

We only replace items if they are defective or damaged.