Crypto Wallets Australia Profile
- Catch member since July 2019
- Approved online Catch seller since July 2019
We are a leading Authorised Australian retailer of LEDGER and TREZOR cryptocurrency hardware wallets. Founded in September 2016, we are also the longest established hardware wallet store in Australia.
When it comes to secure storage of your digital assets, hardware wallets (cold storage) are the gold standard. Crypto Wallets Australia retails only the worlds' leading hardware wallet brands which offer high-end technology coupled with multiple layers of protection.
We sell genuine products purchased directly from the manufacturer. We are a 100% Australian owned family business.
Follow us on our facebook page 'Crypto Wallets Australia' for regular news and updates on your favourite hardware wallet. It's a good way to stay up to date on latest software developments and support offered by Ledger and Trezor as well as various developments in the crypto world. You can also find support tutorials on installation and wallet set up on our website along with a whole lot of resource material.
A full refund will be provided for change of mind if we are notified before the order has been packaged and/or posted.
If the order has already been packaged and processed for posting, a 20% processing fee will be withheld from the cost of the item and the balance refunded.
Change of mind returns is accepted within seven (7) days of delivery to the customer. The item is required to be returned with all packaging in original condition. We also require you to send us a clear photo of the product by email prior to posting back to us. The customer is responsible for ensuring that the product is shipped to us safely. We will provide a refund, minus a 20% administration fee, upon the receipt of the items.
We will replace any items that are received by the customer in a defective state. The customer is required to get in touch with us within 14 days of the receipt of the device by email clearly explaining the damage. We will work with you to establish the type of defect prior to postage. Once received by us, we will examine the product and confirm the defect. If found to be faulty, a replacement will be shipped right away. If found to be not faulty, the same item will be shipped back to the customer (customer responsible for additional shipping costs in the case of the latter).
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