- Catch member since July 2019
- Approved online Catch seller since July 2019
Australian retailer of premium organic loose leaf tea sourced globally.
Our Returns Policy is for 30 days. If 30 days have passed since your purchase, unfortunately, we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Faulty / Damaged Goods
Please contact us via your Catch account to initiate a return for faulty or damaged items. Upon receipt of the item and confirmation of the fault, a replacement will be sent out to you at no extra cost, or another suitable resolution will be provided.