De Sign (Shipped from Overseas) Profile
- Catch member since May 2019
- Seller rating
- Approved online Catch seller since May 2019
More than. These two words describe the very essence of our being. We're more than an organization. We're more than functional. We 're more than basic. We're De Sign, we provide you stylish home storage. Let our life wonderful!
Our customers are important to us, and we want you to be completely satisfied with your purchase. If you are not 100% satisfied with your purchase, you may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (ie. you received an incorrect or defective item). Original shipping charges will not be refunded.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us via your Catch account with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.