- Catch member since July 2019
- Seller rating
- Approved online Catch seller since July 2019
DigiAussie is a 100% Australian-owned online-only retail store offering FMEG (Fast Moving Electronic Goods - with more focus on AUDIO Products) in Australia. We carefully select the popular products which are tested and quality-approved and offer them to our customers. Whatever we sell is shipped from our warehouse in Victoria in less than 24h to make sure it reaches our customers all across Australia in the shortest time possible. All our products worth their price tags because they are mostly offered at prices below their official MSRP. We do not categorize our products into high or low-end because at DigiAussie we do not sell low quality products and low price does not necessarily mean low quality.
Our Goal is to become the Preferred online reseller of Consumer Audio Products (Speakers, Headphones & Earbuds) in Australia by 2025 and our mission is to deliver the Best Consumer Electronic products to the Australians at the best prices possible which no one else can! We accept the return and full refund of any product that is faulty due to manufacturer's defects and we deeply value our loyal customers. DigiAussie is the registered Trademark owned by MCG ELECTRONICS PTY LTD - TM Number 2006427 with IP Australia, and all rights are reserved.
Change of mind:
DigiAussie™ will provide 14-day money-back guarantee if you are not satisfied or changed your mind before using the product you may request to return the item(s) within 14 days from the invoice date at your expense. You must return items in their original packaging and in the same condition as when you received them with all the original accessories. A 10% restocking fee will be charged from the total order amount.
Dead on Arrival (DOA) or Faulty Item Cases:
DigiAussie™ will provide a 30-day return policy from the day of invoice on all items if the user finds that the item is not as described or damaged due to insufficient packaging/ dead on arrival (no fees will be administered). DigiAussie™ will pay for the return postage fees and will replace the product at no costs for the buyer.
Warranty Claim and Return Procedure:
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact DigiAussie™ via Catch messages to obtain an RMA (Return Merchandise Authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage will be shouldered by the customer. Once the item has been received, inspected and manufacturer’s defect is verified, a refund payment or replacement (if available) will be processed back to the customer.