Flash Forward Technology Profile
- Catch member since July 2019
- Seller rating
- Approved online Catch seller since July 2019
Flash Forward Technology- Bringing world-leading memory and storage brands to Australian consumers!
All carefully wrapped and DISPATCHED SAME BUSINESS DAY (orders before 2pm Adelaide time).
Full Australian warranty & local support.
Return & Warranty Policy
We are happy to accept a change of mind return within 30 days if the item is still kept in the original sealed retail packaging or in resellable condition. Please send us a message via your Catch Account within 30 days of receiving your product, including your invoice number, condition of the item and the reason for return.
The returned item should be in original, sealed and undamaged package. If the item is in resellable condition, but the packaging has been opened or seal broken, we will apply up to 10% restocking fee.
All Customers are responsible for the Change of Mind Return shipping cost. We advise all customers to return products with postage insurance as we will not be held responsible for lost or damaged product Returns.
Please contact us immediately if:
You changed your mind and wish to request a return;
Your product was damaged during transit;
You wish to make a warranty claim for any product you have purchased;
Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 10% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders canceled while in transit.
Dead on Arrivals (DOA) claims must be accompanied with proof of purchase and be reported within 7 days from the date of invoice;
Units returned found not faulty will be subjected to a minimum charge of $20.00 as handling charge plus the shipping cost s and are charged to the customer;
We will cover the return postage for DOA and warranty cases that have been verified by our technical team;
You may be required to perform simple troubleshooting steps and or provide evidence to demonstrate the fault before a return can be initiated.