- Catch member since August 2021
- Approved online Catch seller since August 2021
Australian video gaming online shop - Buy Games, Consoles, Controllers, Headsets & Accessories for PS4, Xbox One, Nintendo Switch, PC.
Your satisfaction is our first priority. We will gladly repair, replace, or refund faulty products as per Australian Consumer Law.
Simply contact us via Catch message and we will action a remedy.
Please note that if:
(1) the product is found to be working,
(2) the fault/damage is due to misuse, neglect or reasonable wear and tear, OR
(3) the product is not one which was purchased from us (e.g. mismatching serial numbers, different stocked product),
then unfortunately we cannot offer you a remedy. You will be charged a re-delivery fee to have the items returned to you.
Change of Mind:
Change of mind returns are accepted. Item(s) must be returned within 14 days after receiving the order.
All returned products must be in original, brand new, and sealed condition. If an item is found to be opened, used or damaged, it will not be eligible for a refund or exchange, and will be returned at the buyers expense.
No returns or exchanges after 14 days.
Shipping cost are not refundable.
Return postage will be paid by the buyer.