- Catch member since July 2020
- Approved online Catch seller since July 2020
Healthy Being is an Australian owned and operated family business with a mission to provide the highest quality innovative, natural, organic, eco-friendly and fair trade health products directly to customers at competitive prices!
CHANGE OF MIND RETURNS
Healthy Being will allow a return or exchange product where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Healthy Being, you will not be eligible for a credit or exchange.
You may be provided with a product exchange, refund only when the returned product is received, and it complies with the requirements outlined above.
If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Healthy Being within 30 days.