- Catch member since October 2017
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Gold Seller97.1%
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Seller rating
Gold Seller97.1%
- Approved online Catch seller since October 2017
Welcome to Hooked Online, your ultimate destination for premium brand name fishing tackle at unbeatable prices. Since our humble beginnings in 2010 as a small family business on the Gold Coast, we have evolved into one of Australia's largest online fishing tackle retailers.
What sets us apart is our unique blend of big-company benefits and personalized service. As we've grown, we've harnessed the advantages of larger companies, enabling us to offer competitive pricing and exceptional shipping rates. However, we remain firmly committed to maintaining the personal touch and care that sets us apart. When you shop with us, you can expect a truly exceptional and tailored shopping experience.
At Hooked Online customer satisfaction is our driving force. It is deeply ingrained in our company culture, and we prioritize it above all else. Our dedicated customer service team goes the extra mile to ensure that each customer receives the highest level of care and attention. We believe in exceeding expectations and consistently delivering the very best service we can offer.
Our extensive selection of fishing tackle features only the highest quality brand name products. We understand that fishing enthusiasts demand the best tools for their passion, and we take pride in curating a range that meets their exacting standards. From rods and reels to lures, lines, and accessories, we have everything you need to enhance your fishing experience and reel in the big catch.
As passionate anglers ourselves, we share your love for the sport. That's why we are dedicated to continuously expanding our product offerings, staying up-to-date with the latest trends and innovations in the fishing industry. We are your trusted partner on your fishing journey, providing expert advice, product recommendations, and exceptional service every step of the way.
Join the hundreds of thousands of satisfied customers who have made Hooked Online.com.au their go-to source for fishing tackle. Experience the perfect blend of convenience, affordability, and personalized service that sets us apart from the rest. Shop with confidence and discover why we are the premier choice for fishing enthusiasts across Australia.
Thank you for choosing Hooked Online. We are excited to serve you and deliver an exceptional fishing shopping experience like no other.
Change of Mind We accept all change of mind returns as long as :
- It is lodged within 30 days of delivery
- It is in its original packaging, including instruction manuals and all accessories
- The Box/Packaging is unworn, unopened, unused and in its original condition
- Any sewn-in/attached labels are still attached
Do bear in mind that all postage charges are the responsibility of the customer and refunds will incur a 20% administration and handling fee to a minimum of $9.95.
The product is damaged or not working properly. What do I do?
Occasionally, the product you receive may have been damaged in transit, is not working properly, or may have a missing part. When that happens, please contact our customer service team.
We will pay for the postage of the broken item back to us for repair. If it cannot be repaired, we will send you a brand new replacement. You will need to call us first to arrange a reply paid label to ensure the safe return of your item.
The product isn't the same as what was shown on the website. What do I do?
In rare circumstances, product descriptions may be slightly inaccurate due to new models being released or features being added or removed.
If you receive a product from us that is not as described on the website, we will gladly accept your return.
We pay for postage of the product back to us and can offer you a full refund or store credit.