House of Tech Profile

  • Catch member since January 2019
  • Seller rating
    Seller Score
  • Approved online Catch seller since January 2019

House of Tech stocks a range of high quality branded products at amazingly low prices.

Over the past decade, we have become the premier Australian online retailer of electronics and electronic accessories. We have never strayed from our customer-first mentality and we continue to treat each of our customers the way we would like to be treated.

Based in Tullamarine, Melbourne, we are, and have always been, committed to offering fast same-day shipping Australia wide!

**Returns Policy** **Change of mind:** We will provide a 30-day money-back guarantee. If you are not satisfied or changed your mind about your purchase, you may request to return the item(s) within 30 days from the invoice date at your expense. The item must be returned unused and unopened with all the original accessories and packaging. **Dead on Arrival (DOA) or Faulty Item Cases** We will provide a 14-day return policy from the day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered). **Warranty Claim and Returns Procedure** In the event of returns due to warranty claims, DOA, or money back cases, you will be required to contact us via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. Once the item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to you.