iON Australia Profile

  • Catch member since November 2018
  • Approved online Catch seller since November 2018

iON Cameras pioneered the concept of Shoot/Share™ in point-of-view (POV) cameras with its aerodynamic and fully-waterproof Air Pro, Speed Pro and the iON SnapCam, a first-of-its kind, tiny, wearable social imaging camera


Refund


Full refund if product faulty, iON pays return postage.
Full refund if customer not happy, customer to pay return postage.


Please contact us via your catch account.


Warranty 


One Year Limited Warranty


We will at our option, repair or replace, or issue a refund, for any product found defective in manufacture within the warranty period, provided that notification is given within the warranty
period and the product is returned to an authorised facility. Contact us via your catch account.


The warranty period is determined by the date of original retail purchase. To verify the warranty period, a copy of the purchase receipt is required (keep the original receipt for your records)


If replacement parts are used in making repairs, these parts may be remanufactured, or may contain remanufactured materials. If it is necessary to replace the entire product, it may be replaced with a remanufactured product. Warranty provisions shall not extend the original warranty period. The costs of shipping the product to us for repairs shall be borne by the customer.


The warranty does not apply to damage caused by accident, misuse, tempering, use of incompatible media or accessories, failure to follow operating instructions provided, commercial use, repairs performed by someone other than a Authorised Service provider, post purchase shipping-related damages, damage caused by fire, earthquake, flood, or other act of God or damages due to abnormal or non-commercial operating conditions, including pollution, salt, gas (sulphides), irregular power voltage, or if the product has had its serial number altered or removed. A charge will be made for such repairs. All future versions of software and hardware are not guaranteed to be compatible with this product.


This warranty excludes all consequence damages, except in jurisdictions not allowing such exclusions or limitations, iON is not responsible for lost data or information. Warranty Service will only be provided in the country of original purchase. Warranty may vary according to applicable local law. To obtain Warranty Service and Troubleshooting information or to register your Product, reach out to us via your Catch account.