Jaycar Electronics Profile

If for any reason you are not satisfied with your purchase, return the goods to us within 7 days* (14 Days for mail order and internet customers) and we will offer you an exchange or refund. Goods must be unmarked and in original condition with original instructions and packaging. All sales dockets must be included. If freight expenses of any type have been incurred, these are not refundable.

* Note: Refunds on "Change of Mind" purchases do not apply to books, light globes, batteries, aerosols, headphones, health products, semiconductors, computer software, all recordable media, some tools and non-multimeter test equipment (including cathode ray oscilloscopes), step-down transformers (240-100V), constructed kits, wire purchased by the metre, some party lighting and associated products.

Items purchased via Catch can be returned by mail at your own expense providing the general returns conditions above are met. Please contact our Customer Service Team via Catch messaging system, to obtain an RA (Return Authority). All Returns lodged through mail must have an RA number or the package will be refused and returned to sender. Returns may take up to 14 working days to process. We recommend sending your returns with tracking so you can see when it has been delivered. Jaycar is not responsible for lost packages. Refunds will be issued back onto the same credit card that was used to place the order. Please note Jaycar will not refund the original delivery fee unless products are determined to be faulty under the Australian Consumer Law.