- Catch member since July 2020
- Seller rating
- Approved online Catch seller since July 2020
Kara Online, the online business of Nextra Chatswood Westfield, is located in Sydney, is owned by the Chua family since 1997. It is one of the largest and more successful newsagencies in Australia. In 2015, we won the 'Retailer of the Year" Award presented by the Newsagents Association of NSW & ACT in recognition of our service excellence. We have expanded online to provide a great range of calendars, diaries, books, stationery and giftware to customers Australia wide. We aim to provide you with fast delivery, excellent communication and value for money products, all carefully packed and safely delivered. We stock one of the widest ranges of calendars, diaries and school study guides in Australia.
At Kara Online, we aim to provide excellent customer service. This includes everything from offering a great range of products, which we carefully package for safe delivery, please contact via Catch message to help with any questions.
We understand that sometimes a product needs to be returned, so we do our best to make sure that it is an easy and smooth process for you.
WHAT can be returned?
Change of mind returns conditions;
Return within 14 days of purchase
Proof of purchase provided
The item is within original packaging, and in re-sellable condition
If an item is damaged or faulty, and this damage is not caused by misuse or neglect, under The Australian Consumer Law, returns will be issued.
WHEN do items need to be returned by?
Within 14 days of purchase
WHERE do items need to be returned to?
Please contact via Catch message.
SHIPPING for returns?
If it is a change of mind return, return shipping will need to be paid for by the customer.
If damaged or faulty product, return shipping will be provided by Kara Online