- Catch member since September 2017
- Seller rating
- Approved online Catch seller since September 2017
Kitchen Warehouse is Australia's #1 in kitchenware
We are the country’s leading kitchenware experts with 13 large format stores across Australia and a national online store. We are the go-to place for all things relating to the heart of the home. We carry the best selection and offer the best deals on kitchenware plus the know-how on how best to use them.
We are passionate about matching your needs to the right products. We want to inspire you to cook with confidence, entertain with ease, and make your kitchen truly the heart of your home. We remain a family-owned business as passionate about food and cooking as we were when we first started more than 20 years ago.
The chances are extraordinarily good that you'll be thoroughly satisfied with your purchase from us. It's a good idea for everyone, though, to have guidelines in place in case something happens.
Goods Arrived Damaged?
If for some reason your goods arrived damaged or inoperable, we will do everything we can to fix the issue. Obviously, this is our responsibility and we will correct things as quickly as possible. Just contact us through the Catch messaging system. We want you to be 100% happy with your Kitchen Warehouse purchase and if the condition of the product isn't holding up its end of the bargain, we'll fix it in a hassle-free manner.
Have a Warranty Claim?
As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. We have a great relationship with all our suppliers, and will work directly with them to ensure any warranty issues are rectified in a timely manner.
Ultimately, every purchase needs to end on a note that satisfies you and we will take every step to ensure that.
Changed Your Mind?
If you have changed your mind about your purchase within the 30 day money back period, Kitchen Warehouse will be pleased to offer you a refund or exchange provided that the item is unused in a re-saleable condition, and is in its original packaging (including instruction manuals and all accessories).
In these instances you will bear the expense of returning the item/s.