Knives Online Profile

  • Catch member since June 2017
  • Seller rating
    Seller Score
    91.4%
  • Approved online Catch seller since June 2017

Welcome to Knives Online, your one-stop-shop for all your homeware and gift needs. We are a proudly Australian family-owned business with over 35 years of experience in retailing quality homeware products. Our headquarters are based in the vibrant city of Sydney, and we are one of the leading providers of a wide range of products, including multitools, kitchen knives, home appliances, kitchenware, giftware, cookware, and much more.

At Knives Online, we understand the importance of offering our customers the very best in quality and value. That's why we only stock brand name products, including Leatherman, Victorinox, Global Knives, Scanpan, Royal Doulton, Led Lenser, and Wusthof, at incredibly low prices. As one of the leading online retailers of these popular brands, you can trust us to provide you with exceptional products that meet your needs and exceed your expectations.

If you can't find what you're looking for, just ask us! We're always happy to help you find the perfect product to suit your needs. Shop with confidence at Knives Online - your trusted source for quality homeware and gift products.


Although rare, we understand that an order might need to be returned to us for a number of reasons. Please contact us before sending anything back to make sure the correct process is followed.

1.You changed your mind
We offer a generous 30 day return policy for change of mind on selected items only. Some products cannot be returned due to health and sanitary reasons.

Please check the listing first, and if returns are accepted, then you are welcome to return it to us up to 30 days after you received it for your choice of exchange or full refund, excluding original delivery costs.
Items returned must be in brand new, unused condition, in their original shipped packaging. Products must be unopened with original manufacturer seals still intact, or we cannot accept them back.

Return shipping costs are non-refundable. For exchanges, we will cover the cost of sending a replacement product back to you.

2.You received the wrong item, or it arrived damaged

All orders leave our warehouse in brand new undamaged condition. If you have received the wrong product or your item arrives damaged, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.

All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.

Please take photographs of the damage and send them to us via email so we can report it to our insurer, carrier and fulfilment team.

3.The item is faulty
Your purchase automatically comes with protections under Australian Consumer

Law that cannot be excluded. Should your product be faulty, we will happily replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.

Redelivery Charges

Please note before ordering that refusal of delivery or subsequent return of an order to us by our Shipping Services Post defined as a "Return To Sender" will be charged incur an additional flat rate of $8.95 for the cost of return to our warehouse.. If a parcel is marked by our Shipping Services as "Return To Sender" because of any of these reasons and not limited to just these scenarios:

1. An incorrect address is provided by the customer during checkout,

2. Customer refuses to accept delivery for a change of mind

3. Customer did not collect the parcel from the Parcel Collection Point - after a missed delivery card was issued - before it was returned to us, the flat rate fee of $8.95 will apply. If you would like the order to be sent back to you, you will need to pay an additional delivery fee as per the standard charges .