- Catch member since May 2019
- Seller rating
- Approved online Catch seller since May 2019
Lemony Gem Toys & Collectables is based in Australia. We stock a wide range of kids and babies toys from trusted brands. We work hard to bring you an easy to navigate, 100% safe and secure, fully stocked on-line store.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
For an item that has arrived damaged or faulty please contact our customer service team via your Catch Account with photos of the damaged or faulty product & we'll get in touch straight away.