LIVIBE Profile

  • Catch member since October 2020
  • Seller rating
    Seller Score
    70.1%
  • Approved online Catch seller since October 2020

Live the vibe. Livibe is proudly an Australian owned and operated business based in Melbourne, Victoria. Livibe offers you a wide range of unique and high quality products, sourced directly from top manufacturers so rest assured that you get the best deal. We provide fast and free shipping for most of our items to metro areas in capital cities in VIC, NSW, SA, QLD and ACT. Top brands, actual product images and detailed descriptions will guarantee that it's the product you're looking for. And our customer service team is always here to help you with your shopping experience. We know that the after-sales service is just as important to you as the product itself so we provide a 14-day hassle free return policy to all our products and 1-year local warranty.


CHANGE OF MIND RETURNS

1. LIVIBE will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving order;

- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by LIVIBE, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.


INCORRECT OR FAULTY GOODS

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by LIVIBE within 30 days.