- Catch member since September 2020
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Seller Score89.7%
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Seller rating
Seller Score89.7%
- Approved online Catch seller since September 2020
Estabilished in 2019, Loop is a leading online retailer of used mobile phones - operating in major markets including Australia, Europe and United States.
When buying from Loop, we ensure you are provided with genuine quality mobile phones that have been 100% sourced from local mobile phone operators in Australia. As part of our service to customers, we offer the following:
-Australia Post Express postage at no extra charge
-Your order will include a phone box, sim ejector pin, charging cable and wall plug
-Australian stock - located in Tullamarine (Melbourne), Victoria
-Same Day Dispatch For Orders Received by 2pm
-30 Day Money Back Guarantee
-Fully registered second-hand dealer
All our product can be returned free of charge within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and include all its accessories.
After validation of the return by our customer service, a shipping label will be issued. Once the device is received in our warehouse, our team will run a series of tests to confirm the eligibility of the refund/exchange. If the device still qualifies, the refund/exchange will be issued. The whole process can take up to 5 days from the moment the device has been received back by our warehouse.
Refunds will be credited back on the original method of payment, this can take several days. Password locked device, and, or iCloud locked device will not be eligible for refund and will be returned to the device’s owner at its own cost.