Mastershop Australia Pty Ltd Profile

Gold Seller
98.3%
Ranked amongst the best sellers on Catch.
Consistently receives high customer ratings.
Sends orders quickly.
Has great customer service.
Trusted Catch seller since July 2018

About Mastershop Australia Pty Ltd

MasterShop is a Melbourne based online retailer backed by the staff with years of experience in both online and offline retailing. We differentiate ourselves from the run of the mill online stores by providing a high level of service and a strong focus on passion and innovation.


Our dispatch centre takes great care with every order from secure packing to swift delivery. All in-stock items are dispatched within 24 hours (business days) of payment clearance.

Shipping & Returns

Leaves Warehouse in 1 - 2 business days
Estimated Delivery in 3 - 5 business days.
This is an estimation based on the sellers past performance. Actual delivery time may vary.

Returns

30 days "Return and Refund Policy"

We hope that you will enjoy your purchase, but if not, we provide a 30-days return policy. This means that if for any reason you should wish to return a product(s) bought from us, you are totally free to do so. Provided that return meets the following conditions, we will give you a refund/exchange.

1. item(s) are returned within 30 days of receipt
2. item(s) are returned in brand new and resalable condition with original packaging, 
and seal must not tamper (We are unable to process refund/ exchange/change of mind if a seal has been tampered and/or opened).
3. accompanied by order receipt and/or email correspondence.
4. refund request for mistaken order or change of mind will attract $9.90 administrative fee.
5. express postage on orders are non-refundable once the item has been sent out.

Mastership will process refund/exchange within 72 hours upon receiving the product back from you provided the conditions specified above are met.

* Please be advised that any postage costs for returned product/s are to be paid by the sender. These costs must be covered in full by the customer.

All goods sold by Catch or our Sellers are covered by our returns policy. Click here to review

Mastershop Australia Pty Ltd Seller Reviews

98.3%
Gold Seller
(49 reviews)
Seller Overall Rating
Item as Described
Communication
Postage Time
Postage and Handling Charges