Motoquipe Profile

  • Catch member since June 2019
  • Seller rating
    Bronze Seller
    94%
  • Approved online Catch seller since June 2019

Motoquipe is proudly Australia’s number 1 custom fitting car accessories specialist.
We are an Australian owned and operated company with over 25 years’ experience in retail.


Return of goods if you change your mind:


Please contact us to organise a return.
Goods must be returned within 60 days of date of purchase.
Goods must be unused, with original packaging and tags, in new saleable condition.
Goods will be inspected upon arrival, and a full refund or a store credit will be issued after approval.
Return freight is payable by customer.
Should returned goods fail to meet the above conditions, we will require the customer to pay for postage before returning the goods.


If you ordered the wrong product and would like an exchange or refund:
Please contact us to organise a return.
Goods must be returned within 60 days of date of purchase.
Goods must be unused, with original packaging and tags, in new saleable condition.
Goods will be inspected upon arrival.
Return freight is payable by customer.



Warranty on faulty products:
Motoquipe recognises that customers need to feel assured and confident that the products they purchase are of merchantable quality.
Items sold are backed with a minimum 12 month manufacturer’s warranty.
Items are warranted against faulty materials and workmanship provided that
they are used for their intended purpose and the correct application is applied.
Warranty on products does not apply to defects created by misuse, abuse, physical damage or normal wear and tear.
Please contact us to organise your warranty replacement or repair.


Domestic return freight will be reimbursed by Motoquipe should faulty goods pass warranty inspection.
Please note that we'll need a photo or two showing the defect/fault, which will speed up the returns process for you.
Freight to deliver the replacement goods will be payable by customer.



If you received an item you didn't order:
If you have received an item different to the one you ordered, please contact our Customer Service team via your Catch account who will work with you to resolve the problem as quickly as possible.



Shipping Loss and Damage Claims:
- Shipping costs paid by the customer are non-refundable.