- Catch member since November 2017
- Seller rating
- Approved online Catch seller since November 2017
MYSALON is a 100% Australian owned Online beauty , cosmetics & haircare retailer located in Sydney.
We are proud to be New South Wales biggest hair care retailer, Stocking Agencies such as Herbal and Vitamin Enriched cosmetic range Palladio, Argan Oil, Dancoly , Angel , L’Oréal , Schwarzkopf , Wahl , Delorenzo , GHD , Parlux , Babyliss , NAK and Over 100 other Brands.
Beauty is about confidence. We think you all deserve to feel good and amazing every day. We also think you shouldn’t have to ask for permission to buy a product that’s locked away behind a counter. We want you to feel confident every day; and we want to give you the empowering beauty shopping experience that you deserve. Quick transaction and get delivered to your door step!
We’ll bring you the wide range of brands that we possibly can, so that you can choose what you want. We want you to love all your beauty purchases, so we’re constantly working towards making the MYSALON experience as helpful as possible. Our service team are brand-agnostic, and don’t have sales targets or commissions - they just want to help! Shopping with MYSALON gives you the opportunity to go on a beauty adventure to try new things.
We’ll always keep our promises - and if we ever let you down, Please let us know , we’ll fix it.
If you wish to return something you must contact us within 48hrs of receiving your purchase.
Please note, it is your obligation to pack returned products satisfactorily so that they arrive back with all seals intact. Any Product that arrives back damaged, is leaking, product has been opened or used, will not be accepted and simply returned back to you.
If you have received damaged product or DOA, please email our Customer Service Team through your Catch Account.
If any goods arrive damaged, please contact our Customer Service Team as soon as possible within 7 days of receiving your order. Will arrange to have the damaged goods returned to us and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.
Please retain your proof of purchase.Return must be made within 30 days of delivery except when faulty or covered by warranty period.
Some products can’t be refunded due to health and safety regulations. To see if any products falls under this category please contact us before you make the purchase.
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the items cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.