- Catch member since March 2021
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Seller Score77.7%
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Seller rating
Seller Score77.7%
- Approved online Catch seller since March 2021
Naughty By Nature Adult Store is Australian owned and operated.
NBNAS has won the APAC awards for best adult retailer for the past 2 years 23/24
NBNAS has also won the global awards for the best adult retailer 23/24
We offer a huge range of sex toys, lingerie, sex dolls and more for him and her, and even for couples pleasure.
At NBNAS we offer top quality products delivered to your door step discreetly saving our customers up to 50% Off retail prices.
We take the embarrassment out of walking in and buying from a adult store.
Enjoy browsing through 1000's of products from the privacy of your own home PLUS benefit from Naughty By Nature Adult Store's discreet delivery service.
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Sex Dolls
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us by Catch message.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by contact us Catch message.
Shipping
To return your product please contact us by Catch message for a return address
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Full Sized Silicone Sex Dolls Please check dolls before use as we do not accept returns on used dolls due to health and safety.