ozsupplycentre Profile

  • Catch member since September 2018
  • Seller rating
    Gold Seller
    98.8%
  • Approved online Catch seller since September 2018

Ozsupplycentre is one of the fast growing one-stop platforms for electronics, IT goods and Mobile accessories.


We are 100% Australian Owned and operated business and take pride in sourcing cutting-edge technology from around the globe at highly competitive prices.


By closely monitoring industry trends we are able to maintain a product range that meets current market requirements at all time


Our staff are skilled, helpful and demonstrate a high degree of product knowledge. We offer a level of customer service seldom seen in the industry. The company slogan ‘…technology delivered’ represents our comprehensive product knowledge and customer-focused philosophy, where automated phone queues are non-existent, and everyone is accessible and accountable.


At ozsupplycentre, we are committed to providing our customers unmatched service and making us one of the most trusted names for an Australian customer.


You may return most new, unopened items within 30 days of delivery for a exchange.

Faulty Items

If the return is the result of our error we will post the correct item for free and the customer may not be required to return the item depending on the value. The customer must provide photographic evidence of the incorrect item being sent. For items of high value, we will be responsible for return shipping.

Incorrect Purchase, Incompatible Device, Incorrect Installation

If the return is the result of an incorrect purchase, incompatible device or incorrect installation, we require a $10 per item restocking fee. Alternatively, we can offer a discount on the correct item with no return required.

Timeline

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 6 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (2 to 4 business days).

Kindly contact us via your Catch account.