- Catch member since April 2021
- Approved online Catch seller since April 2021
Brand Toys & Collectibles.
Popup Toy Shops accepts returns 14 days from the date that the order has been received.
The buyer is responsible for return postage costs.
In the event an item is eligible for a refund, we require up to 5 business days after receiving the returned items to process your refund.
Except in the case of faulty items, returned items must be in original condition and in sealed packaging.
In all cases, please inspect your item prior to breaking the seal on the packaging.
No return will be accepted where:
packaging seal has been broken / item removed from packaging, and
the fault could be identified without breaking the seal / removing the item from the packaging.
Change of Mind Returns:
(a) returned within 14 days of receiving the order;
(b) as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
(c) in a resalable condition; and
(d) not damaged in any way.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.