- Catch member since August 2017
- Seller rating
- Approved online Catch seller since August 2017
We are 100% Australian owned and operated.
In Princess Trade Store, you will find a wire range of quality and exciting products with truly unbeatable value for your money!
Thanks for shopping with us!
We want you to love your purchase, but if you would like to return your purchase for any reason, please contact our Customer Service Team to obtain return instruction. We will not accept the return of a product without approval from our team.
Change of mind
We accept change of mind returns for 60 days from the date of purchase. You can return the unwanted /unused item back to us. Make sure it has been unused and packed back in the original sealed packaging in its original condition.
Dead on arrival
Please note that you must contact us within 60 days from the date of purchase. Where a product is provisionally determined as DOA we will arrange to replace the product.
If the item is found damaged or faulty due to a manufacturing defect within 60 days from the date of purchase, you will be covered while within the warranty period. After 60 days, please obtain the return instruction from us, return postage will be at the buyer's expense.
Address Incorrect/ Cancel Order
If the address is returned to us due to the incorrect address is given or if the order has been dispatched from our warehouse before we notice your cancel request, applicable freight fees will be deducted from your refund in both situations.