- Catch member since May 2017
- Seller rating
- Approved online Catch seller since May 2017
Specialists in the production, sales and service of quality wine products.
Drawing on generations of passion and experience and with a little help from there coffee roasting and wine making families we deliver the very best products we have to offer at the very best price.
Our family winery established in the 1960s is based in Australia’s world famous Riverina region. We proudly grow our own grapes as well as source from all other major wine regions. We are proud to boast a world class facility with state of the art wine making and bottling departments.
BROKEN OR DAMAGED GOODS
Claims for any broken or damaged goods must be reported within 24 hours of delivery via Catch messaging system. In the event where wine is damaged in transit and a replacement case is to be sent, we will attempt to send the same case if the product is still in stock. If the wine is out of stock a substitute of equal to or greater quality will be provided and the customer will be informed via email.
If you are not satisfied with the quality of the goods you have received from us please contact us via Catch messaging system within 7 days of receipt of goods. We offer a no risk tasting guarantee, so if you’re not happy with any wines you have purchased, simply send them back at your own cost and we will credit you for the cost of wine, provided that no more than two bottles have been opened and are returned in a saleable condition, To minimise any problems with reselling returned stock all stock must be returned in one month of receiving goods.
If a wine is to be returned please contact us and our team will happily walk you through the process. All wine should be returned in its original packaging or packed safely to avoid breakage, and a refund or credit will only be applied once the wine has been received in saleable condition by us.
Any refunds due will be actioned within 30 days after we were notified of the reason.