- Catch member since August 2017
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Bronze Seller94.5%
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Seller rating
Bronze Seller94.5%
- Approved online Catch seller since August 2017
Reolink is an innovative security camera company founded by a group of high-tech enthusiasts, experienced industrial engineers, software developers and talented designers. At Reolink, we firmly believe security matters most and it should be for everyone. That’s why we make our security products professional, reliable, affordable, simple, and DIY-style. Reolink Argus is the one with innovative and progressive technology that offers you the best security solution.
Reolink will provide a 14-day money back guarantee.
*If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging. A 10% restocking fee will be charged from the total order amount.
Dead on Arrival (DOA) or Faulty Item Cases:
Reolink will provide a 14-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure:
All products is backed by Reolink 2-year limited Warranty. Please register your product on Reolink product registration page within 90 days of purchase. For more detail information, check Reolink Warranty, Return & Refund policy.
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Reolink via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.