Smooth Sales Profile

  • Catch member since February 2021
  • Seller rating
    Bronze Seller
    93.4%
  • Approved online Catch seller since February 2021

Smooth Sales is disrupting the world of retail, offering customers great deals every day on toys, games, books, beauty, tech and much more! If you are looking for your next bargain, then Smooth Sales has you covered. 100% Australian-owned.


We accept change of mind returns within 14 days of the product is received. The item should be unopened, sealed and in a saleable condition. Return postage will be at customer's cost.


The following categories/products cannot be returned due to change of mind:


• Cosmetics & Beauty products (If hygiene seal is broken)
• Pharmaceutical/Health products
• Perishable Goods & Food items
• Personal Care Items
• Hosiery
• Underwear & socks
• Swimwear
• Pierced jewellery
• Mattresses, pillows, quilts, comforters & mattress and pillow protectors
• Gift cards, phone recharge or third party gift cards
• Media - Books and unsealed CDs, DVDs & Video Games
• Adult toys/sexual health products
• Assembled furniture
• Digital Goods (download codes etc.)
• Personalized/Made to order Goods
• Earphones/Headphones (if package has been opened)
• Large/Bulky Appliances
• Any merchandise where the GST has been claimed under the Tourist Refund Scheme, unless proof of repayment of the GST upon return to Australia is provided
Toilet paper
• Paper towel
• Tissues and serviettes
• Medicinal (pain relief)
• Cleaning (Examples: antibacterial wipes, sprays and cleaners, disposable gloves)
• Feminine hygiene and incontinence
• Baby wipes
• Hand Sanitizers


For faulty products, send us a Catch message to process the refund or replacement. If proven that the product is at fault, we will cover the shipping cost.


Any orders that have been returned to our facility due to one of the following reasons will incur a $10.00 restocking fee:


- The order was not collected from the post office it was transferred to


- The order had incorrect shipping information


- The customer has chosen to not accept the delivery and the order is returned to Smooth Sales



If the product is not in a resalable condition, then you will be required to pay the restocking fee and the return postage.


Send us a Catch message for any questions.