- Catch member since September 2021
- Approved online Catch seller since September 2021
Sparthe Catch online shop is run by Galloglaich Pty Ltd. In operating the Catch Sparthe site we aim to provide all of our customers with a service that combines the highest standards of customer care and integrity. All our products are made to a high specification giving the feel of quality reliability, though should you in anyway be unhappy our "no quibble" money back guarantee ensures that you are buying with confidence. We pride ourselves on being able to offer an efficient and reliable service, delivering to the Australia, across Europe and North America. We hope that your shopping experience with us is enjoyable and trouble free, though if do have any problems then please do not hesitate to contact us.
Change of Mind Returns
1. Sparthe will allow a return where you have changed your mind, provided that the item in question is: - returned within 14 days of receiving the order; - as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken); - in a resalable condition; and - not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by [Insert Seller Name], you will not be eligible for a credit or exchange.
4. You may be provided with a product exchange, refund, or store credit (at our discretion) only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Sparthe within 30 days.