- Catch member since September 2017
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Gold Seller98.3%
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Seller rating
Gold Seller98.3%
- Approved online Catch seller since September 2017
We are a wholesale business which offers supplies for Dogs, Cats, Birds, Reptiles, Horses, and Other Animals etc from manufacturers directly. Our goal is to provide our customers with top quality pet products at the lowest prices possible.
Returns must be agreed by both parties prior to the actual return.Buyers must also strictly follow our returns procedure when returning an item.
Sunny Homemart reserves the rights to provide buyers a replacement, parts or a full or partial refund. Charges may apply if the product is damaged by buyers when the returned item is received.
Should you change your mind and wish to return your item, this can be done if you notify us within 14 days of receiving your item. Please note, to qualify for such a return:
- Please wait for our confirmation on how the item is to be returned.
- The item must retain all original internal and external packaging.
- The item itself must not be opened. We acknowledge the external box may have been opened for a visual inspection, but nothing else must be opened or used.
- Just prior to returning it to us, ensure that there is nothing (e.g. return paperwork, email copy) stuck on the item or anywhere else inside of the box.
- Any postage labels or return paperwork must be stuck on the outside box.
Once the item has been returned, we will need to deduct the initial dispatch and also the return freight charges from your refund. Refunds will only be processed via Paypal or bank transfer, depending on the original method of payment.