- Catch member since February 2018
- Seller rating
- Approved online Catch seller since February 2018
Super Liquor Store are proud to be distributors of an exceptional range of wines, locally crafted spirits and an impeccable range of international whiskies.
Super Liquor Store makes the quality of our products and services our highest priority.
We replace and refund items if they are defective or damaged. To be eligible for a replacement, please contact us within 24 hours after delivery, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If in the event your purchase is faulty or damaged, we will refund your money or exchange the product upon presentation of your proof of purchase, photographic evidence of proof of damage, and if requested by us, the product must be returned to us. If your purchase incurred a delivery fee, then we will cover the cost of delivery for the return. Please allow up to 5 business days for your refund to be processed after the product has been received. Product delivered may vary slightly from image shown due to manufacturer or supplier product variations over time. Every effort is made to ensure the current product images, information and vintages are listed, however variations can occur. If you have any concerns about the product, packaging or vintage, please contact us via your Catch account prior to purchase as this will not be accepted as a valid reason for a return/refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. Please note we do not offer exchanges or refunds for change of mind. If your order has been dispatched and you want to cancel the order, please request a return to sender during transit or at receipt of delivery. Please note a $20 return fee as well as the original freight cost will be subtracted off your refund total. The return fee is to covers the fee charged to us by our couriers to return goods once dispatched. Please ensure your order details are correct prior to payment as we cannot make any changes to the order once it has been dispatched from our warehouse without the fee being incurred.