- Catch member since June 2021
- Approved online Catch seller since June 2021
Supplement Heaven is the leader in the sports nutrition industry, supplying the best local and international brands at the best prices available. We stock a huge and comprehensive range of products to help you reach any sports, fitness or health related goals that you may have. We, here at Supplement Heaven, want to see you reach your goals as badly as you do yourself, so not only do we offer the best products at the best prices, we can also assist with uncomplicated and friendly advice to help you get there sooner, rather than later. Our Supplement Heaven team consists of past and present, competitive athletes who live and breathe the fitness industry so we can assure you that you are in the right hands when it comes to the best supplement advice and supply. We also offer fast, free shipping, Australia wide with orders shipped within 24 hours, just another reason why Supplement Heaven is your number one choice for all you supplement and nutrition needs.
First and foremost, Supplement Heaven want you to be happy with your purchases. Unopened, undamaged items can be returned or exchanged for any reason, such as change of mind*. Simply send the items back to us within 14 days of receiving the order and we will refund your money or exchange your product minus the cost of shipping. When we receive your package back, we will credit the account you paid us with for the purchase price of your product.
*Change of mind guidelines:
Returned within 14 days of the customer’s order being received at customers expense;
As new and are not used, worn, or opened and have all original packaging and tags intact (including any package seals (if any) being unbroken);
In a resalable condition;
Not damaged in any way.
The customer bears the risk of return and is responsible for the costs of return postage.
The goods will only be refunded once the goods are confirmed as received, and you must notify us of this once they are received and verified to meet the return requirements above. The initial shipping fee charged to the customer to send the goods will not be refunded or credited.
Where a customer returns goods as a change of mind return, and the goods do not meet the criteria set out in this clause, the goods must be sent back to the customer at the customer’s cost. If the customer does not agree to pay for the goods to be sent back, we may negotiate a resolution with the customer.