- Catch member since November 2020
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Gold Seller97.1%
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Seller rating
Gold Seller97.1%
- Approved online Catch seller since November 2020
Refurbished IT equipment wholesaler. Selling laptops, computers, servers, apple items and more, all with warranty and support.
Change of mind:
Tech Factory will provide a 30-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 30 days from the date of receiving your item at your expense. The item must be returned with all the original accessories and packaging.
Dead on Arrival (DOA) or Faulty Item Cases:
Tech Factory will provide a 30-day return policy from the day of receipt on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered) and Tech Factory will cover the freight costs.
Warranty Claim and Returns Procedure:
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Tech Factory via Catch messages to request the return. You will be asked to send the item back in its original packaging with all contents. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.