- Catch member since July 2019
- Approved online Catch seller since July 2019
The Chef Spot is an Australian owned and operated company which provides high-quality solutions to catering, foodservice, hospitality, healthcare and related organisations. We offer a wide range of trusted brands and products to meet your food preparation and presentation needs:
- Preparation and storage equipment
- Kitchenware and uniforms
- Disposables
- Serving and tableware
Returns Policy
WHAT can be returned?
Returned unwanted goods will be accepted ONLY if received unused and undamaged in the original packaging in re-saleable condition.
Please note that the return of unwanted goods will attract a 20% restocking fee based on the original purchase price.
Disposable & Embroidered/Trimmed items are non-returnable or refundable.
WHEN do items need to be returned by?
Within 7 days of purchase.
WHERE do items need to be returned to?
Please contact us via Catch to obtain the address
SHIPPING for returns?
The cost of shipping for unwanted merchandise shall be the responsibility of the customer.
FAULTY or Damaged Goods?
Notification of faulty or damaged goods must be received by our customer service team within 48 hours of your parcel being signed for. Our customer service team will provide return instructions and may be contacted via Catch messaging system.